About us
At JSM, we help businesses take the stress out of branded merchandise and promotional print. Our in-house team handles design, decoration, production, warehousing, kitting, and fulfilment – giving you one streamlined solution for every project.
Our story & what drives us with JSM
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30+ years
experience
Trusted experts in branded merchandise
solutions
At JSM, we make it easy for companies around the UK to strengthen relationships with their customers and employees through meaningful, sustainable branded merchandise.
We understand that sourcing high-quality merchandise can be challenging – and that’s exactly what we’re here to solve.
People on
the team
Happy
clients
Projects
completed
Countries
delivered to
People on
the team
People on
the team
People on
the team
People on
the team
Helping businesses work smarter, grow faster, achieve more.
We are a leading global supplier of creative promotional and branded merchandise, trusted by powerhouse brands including Travis Perkins, Jewson, Worcester Bosch, Qatar Airways, and many more. With over 10,000 satisfied clients and three decades of proven success, we deliver the reach, reliability, and results that large organisations demand.
Our team of 30+ experienced professionals combines deep industry expertise with innovation and passion to deliver world-class merchandise solutions. Whether you’re launching a high-impact campaign or strengthening your internal culture, we have the scale, creativity, and insight to help your brand stand out.
Our core values
Improve confidently
Our team thrives on pushing boundaries and executing bold ideas.
Do it right!
Every project is handled with care, transparency and reliablity.
Postive energy
We create an environment where creativity and collaboration flourish.
Win together
Through open communication and mutual respect, we grow together.
Our promise
We’re committed to reducing environmental impact through responsible sourcing, eco-conscious materials, and mindful production processes. Every gift should be as kind to the planet as it is memorable for the recipient.
Our promise
We’re committed to reducing environmental impact through responsible sourcing, eco-conscious materials, and mindful production processes. Every gift should be as kind to the planet as it is memorable for the recipient.
Brands we work with
We’re proud to support some of the world’s most recognised and innovative brands. Our clients operate across a range of industries including construction, finance, IT and technology, automotive, and higher education. Each partnership is built around a shared goal – delivering branded experiences that leave a lasting impression.
We’re in business to help move your business forward. Everyone at JSM is committed to understanding your most important goals, then developing customised solutions that empower you to meet them.
Sam Griffiths
Director
Join our growing & successful team
Looking for a place where creativity, innovation, and purpose thrive? At JSM, we’re always on the lookout for passionate, creative, and outside-the-box thinkers.
Join a company that invests in its people and help us redefine what brand merchandise can do. Explore career opportunities with us today.
Let’s start your project
Ready to make your brand impossible to ignore?
From concept to completion, our team will help you create merchandise that connects with people and performs for your business.
See what our customers are saying
Committed to quality
rated out of 100 on
customer satisfaction
Proud to have
an NPS rating of ‘Excellent’.
Our clients trust us to deliver, and we’re proud to have earned an ‘Excellent’ rating for our service and results.
From first ideas to final delivery, every project is handled with care, creativity, and attention to detail.
Whether it’s branded merchandise for a global campaign or a bespoke corporate gift order, our commitment to quality and consistency never wavers.
Rob C
The whole team at JSM has always felt like an extension of our marketing team. We literally have customers queuing off our event stands to get their hands on JSM created merchandise.
Serena
Really happy with the service! We have used JSM a few times over the last couple of years, but the team is great. Most occasions have been time sensitive and they have been really quick to reply, and they have advised me on the best options for delivery and product on both occasions.
Roopali
Always had a very good response from JSM with regards to all queries. They have gone above also by doing price matching on certain occasions. I look forward to working with you again this year.
Elizabeth
JSM products are always of a high standard. Their sales team is responsive and very helpful and that is why we are repeat customers!
Artjom
Great company! I really enjoy working with JSM. Their strong communication makes projects run smoothly, and their digital solutions are fantastic—we can already see the positive impact and benefits they bring. It’s clear they put a lot of care into delivering quality, and the flexibility they show along the way makes the whole experience even better.
Abi R
I regularly deal with JSM and I’m always pleased with their service.
Steve F
Strong communication has enabled us to deliver products efficiently for clients, while demonstrating flexibility throughout the process.
Kia JS
It is always great to work with the whole team at JSM. We have been our suppliers for promotional goods for years, and we couldn’t be happier with them. Everything always goes as expected, and they’re always great at recommending products, and the artwork team are always great to work with too. Thank you so much!
Barry
Excellent service, flexible and prepared to go the extra mile.
Katie R
Brilliant products, customisation and quick delivery.
Alexandra
It was a really positive experience. The team provided us with excellent customer service and fantastic visuals.
Alice
Great service and very fast turnaround. Ideal.
Cinzia C
Very quick, professional and always kind
Sara S
Straightforward pricing, good product and excellent service – genuinely impressed by the service we had when ordering a silver embossed notebook to celebrate the company’s 25th anniversary of trading.
Sarah
Great service all round, from start to finish, very easy and very good.
Herman
JSM has been a long standing partner to our business for branded items, whether mass produced or custom. I find them to be a reliable and importantly responsive partner, who has helped me when tight deadlines have been a challenge on occasions.
Bruce
I have ordered numerous times from JSM and have always been impressed by their ‘can do’ attitude, pricing, turnaround times and product quality. They are my first port of call whenever I need promotional merch.
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